Remote Technical Sales Support Agent

VirtualVocations in Cincinnati, OH

  • Type: Full Time
position filled
A technology company needs applicants for an opening for a Remote Technical Sales Support Agent.

Must be able to:
Use technical expertise and customer service skills to resolve questions
Communicate clearly in writing to both technical and non-technical people
Document and build new tools to improve support flows
Qualifications Include:

2+ years of experience in technical customer support at a SaaS company
Experience and/or interest in developing into a sales or growth role
Proficiency with a ticketing technology platform
Basic knowledge of HTML, CSS, and Javascript
Ability to work some weekends on a rotation

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